Lake Nona, Florida-September 2017 Lake Nona local hospital Nemours is offering Texas families free access to its board certified pediatricians over a smartphone, tablet or the internet. Nemours CareConnect has been providing live video visits to families in five states, starting in 2015. This service, though not typically available in Texas, is being offered temporarily … [Read more...]
Parent Shift: How to Get Your Kids Moving in the Right Direction
Several years ago, my wife, Michelle, and I were driving down the Florida Turnpike headed to Miami to go on a cruise to celebrate our 20th wedding anniversary. Only about 30 miles outside of Orlando, we suddenly came to a complete stop. As far as the eye could see we saw nothing but taillights. We literally were in a parking lot of cars both in front of us and now behind … [Read more...]
Orlando Fisher House at VA Medical Center Lake Nona
Because A Family’s Love Is Good Medicine – this is the motto of the Zachary and Elizabeth Fisher House Foundation, established in 1993. A Fisher House is “a home away from home” for families of patients receiving medical care at major military and Veteran’s Affairs (VA) Medical Centers. I can describe first-hand the truth and power of that statement. As a … [Read more...]
An Inspirational Story – The American Dream in Lake Nona
As I enter Planet Smoothie, I notice a sign on the door offering a discount to military, police, and firefighters: “Thank you for your service – we salute you!” I'm there to interview Heidi Bedell, a Lake Nona resident with an inspiring story. Heidi was born in Korea and lived as an orphan in her youngest years. She was transitioned from home to home until she ended up … [Read more...]
The Winning Culture of the Lake Nona Publix
I teach a customer service class to corporate and government clients. Fairly early in the material, students are asked to name companies that give the best customer service. Two names have been at the top of the list of responses 100 percent of the time. Those two companies are Chick-fil-A and Publix Supermarkets. If you are a Floridian (especially a native), Publix is in … [Read more...]
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