OUC Customers Experiencing Shortest Service Disruptions in the State OUC—The Reliable One has once again delivered the highest electric reliability in the state, according to 2024 data submitted to the Florida Public Service Commission by investor-owned utilities. OUC’s quarter-of-a-million customers experienced the shortest average interruption time of these Florida … [Read more...]
What Is Peak Demand and How Does It Affect Me?
It’s a scene played out in thousands of Central Florida households. It’s 3 p.m., and your kids are getting home from school. You arrive a couple of hours later. Inside, your lights are on, computers and TVs are in use, you begin cooking dinner, and the A/C is running at full blast to cool your home. Mind you, all of this happens during the hottest part of the day. Welcome to … [Read more...]
OUC’s Water Conservation Tips and Tricks
OUC announced on Oct.12 that customers can return to normal water use following the recent temporary shortage of liquid oxygen. Photos Courtesy of OUC We may be surrounded by water here in Florida, but it is still a resource that we need to appreciate and use conservatively. People like you and I can do our part to limit water usage in our own lives while OUC’s … [Read more...]
OUC Customers Still Have Access to $1.5 Million in Bill Payment Assistance
Due to the coronavirus pandemic, the Orlando Utilities Commission (OUC) approved $12.1 million in aid, and there is still $1.5 million available for those in need. The commission approved the historic customer relief package, which was approved to help those struggling to pay their bills because of the economic situation, and $2.6 million from that aid was initially sent … [Read more...]
Important Water Information for Lake Nona
OUC recently sent a letter to Lake Nona area residents regarding our water. Please click here to access: Additional information can be found at www.ouc.com/waterinfo. On this site you will find a list of frequently asked questions, quarterly readings provided to the Florida Department of Environmental Protection and daily readings that the water quality laboratory is … [Read more...]