Do you have a problem with cars speeding through your neighborhood streets? Are you afraid to walk on the sidewalks because they are broken? Did the last thunderstorm blow down a street or traffic sign? Or maybe there is a pothole the size of Texas in the road, but you don’t know who to contact to fix it. Well, now, thanks to a new Beta version of the orlando.gov website, you can go online 24 hours a day, 7 days a week and, with just a few clicks, report the problems in a simple, beautiful and easy-to-use experience.

The new Beta website at beta.orlando.gov was launched by the City of Orlando’s Digital Services Team with the intention of reducing residents’ needs to visit City Hall or to make calls to city staff. Beta is a new and improved version of the city’s Alpha system, which was launched in 2017. Where Alpha only offered 13 initial services to choose from, Beta offers 60 city services online.

Mayor Buddy Dyer says that Beta is the first step in his goal of becoming the first municipality to fundamentally transform the way cities do business and interact with residents daily. “We sought to reinvent Orlando’s web and mobile sites, turning them into service-based platforms, allowing our residents to conduct business with us on their time, and we are well on our way to making that a reality,” says the mayor.

While the city’s digital team has worked hard to remove program bugs and make the website more efficient, they are aware that there is plenty of room for improvement and are requesting resident feedback. So, the next time you need to report a problem, pay a parking ticket, or even just figure out what bus can take you downtown, DO IT ONLINE at beta.orlando.gov.

Stay informed, connected and involved by following the City of Orlando Neighborhood Relations Facebook Page: facebook.com/orlandoneighborhoodrelations.