Connie Steinwart is dedicated to helping people in the hospitality and tourism industry. She spends each day as the director of sales at Concord Hospitality Enterprises working hard to ensure patrons from near and far feel welcome and comfortable throughout their stay in Lake Nona.

Steinwart is now celebrating her 10-year anniversary with Concord Hospitality Enterprises, and she couldn’t be more excited. “I had a director of datering that I had worked with in the past that was employed by Concord. Concord was looking to fill a director of sales position for a Radisson hotel. She told me about the company and wanted me to interview,” said Steinwart. “I got the job! I have been director of sales at Fairfield Inn and Suites and Hampton Inn for Concord prior to these two hotels.”

Though one day she hopes to become an area director of sales and oversee more than two hotels, Steinwart is appreciative and affectionate when it comes to doing the best she can at her job on a daily basis. She’s excited to see Concord continue to pursue new partnerships and continue to go above and beyond to meet their expectations. Steinwart does not like saying no to patrons, and she credits the occasions where she cannot entirely accommodate a patron’s wishes as the most frustrating aspect of her job. “I love working with people and building great friendships and business partnerships. I love that each day is different, and it is never boring,” said Steinwart in an email interview. “I love being part of the planning process for groups and meetings and then seeing it all come to life.”

Steinwart is a graduate of the University of South Carolina and has lived in the Lake Nona area for the past three years. She’s been impressed by the rapid growth of Lake Nona in just the time that she has lived in the area. “New homes, new hotels, new dining locations, new schools, new parks, new shopping locations, new beauty services, new office buildings…it just continues to grow.” said Steinwart.

To anyone looking to pursue a career in the tourism and hospitality industry, Steinwart offers this piece of advice: “I would suggest that they have a genuine passion to serve. This industry is demanding and very rewarding at the same time. The passion to serve and drive is something that can’t be taught but is vital to being successful in hospitality,” said Steinwart.

Congratulations to Connie on her anniversary!